Each row shows the total credits for one generation with the displayed settings. Duration, image count, references and other options may change the quote. A dash is not a free price.
Billing questions, answered
Understand credits, subscriptions and payments before choosing a plan.
How is the credit cost calculated?+
The table lists total credits for each displayed configuration. Video duration, image count, resolution, input mode and other options can change the cost.
Select a model and settings in the generator to review the quote before submitting. Compare the same configuration when comparing models.
What is the difference between a subscription and a credit pack?+
Subscriptions provide the allowance and benefits described for their billing period. A credit pack is a separate one-time purchase.
Check the period, total charge, included credits and renewal terms of your selected offer before paying.
How should I read annual prices and bonuses?+
The monthly equivalent helps compare plans; the yearly total is the amount for the annual period. The displayed annual credits are the total annual allowance.
Bonuses shown as included are already part of the displayed credits. Do not add them again or multiply the annual allowance by twelve.
Can free credits be used with every model?+
Eligibility can vary by model and plan. Free credits do not mean unlimited use of every model or setting.
The generator checks the chosen workflow and available credits. If the selected task needs a different plan or more credits, review the plan options while keeping your draft.
Do credits expire or roll over?+
Subscription allowances and one-time packs can have different validity and rollover rules. Read the terms of the particular offer you choose.
If the offer does not answer your situation, contact support before purchasing so you can choose with the right expectations.
Can I cancel a subscription?+
Open the subscription or billing-management area to review the cancellation options for your active plan.
Cancellation stops future renewals; it does not itself request a refund. Check the confirmation for when your current benefits end.
How do upgrades work?+
Choose an available plan from the pricing cards or your billing-management area. Review the selected plan before proceeding.
Any price difference, added credits and effective date are shown in the purchase confirmation. Do not assume the full allowance is granted twice.
How do I buy extra credits?+
Use the credit-pack tab for one-time options, or compare a larger subscription allowance if you generate regularly.
Insufficient credits opens the plan options without deleting your prompt or references. Complete your choice, then return to the draft.
Which payment methods can I use?+
Payment options can depend on your country, currency, device and chosen plan. The checkout page lists the methods available for that purchase.
Use the payment-method section above to browse the display groups. If your preferred option is absent at checkout, contact support before retrying.
What if payment succeeds but credits do not appear?+
Check the order status and refresh your account balance. A pending payment is different from a completed payment.
If the payment is confirmed but the balance still looks wrong, contact support with the order ID, amount and payment time. Avoid paying for the same order again.
What happens to credits when a generation fails?+
For a confirmed failed task, reserved or charged credits are released or returned according to that workflow’s billing rules. Review the task and balance entries together.
For a task still processing or awaiting confirmation, check the original record before resubmitting. Share its task ID with support if it does not resolve.
Where can I read refund rules or get help?+
See the refund policy and site information below. For assistance, use the support channels published by this site.
Cancellation does not automatically request a refund. For a billing review, provide the order ID and relevant task history; do not send passwords, API keys or full card details.